Ben CrawfordSupport
One person answers these. Replies usually come the same day.
Each app has its own address. Write to the one for the app you're asking about, and you'll reach the person who built it.
What to include
- Which app and version. Tating's own "Send feedback" button fills this in for you, along with your Android version — using it is the quickest route.
- Your phone model and Android version, if you're writing directly.
- What you did, what you expected, and what happened instead. A screenshot helps when something looks wrong.
Purchases
Tating's one-time purchase is handled by the store you bought it from. Payment questions and refunds go through Google Play's help or Apple's. If a purchase you made isn't recognised after reinstalling or changing devices, email tatingapp@gmail.com from the account you bought it with and it will be sorted out.
Your data
Neither app has accounts or a server, so there's nothing held about you to request — with one exception, described in Tating's policy: the purchase records kept by Google Play and RevenueCat. To ask for a copy of those or to have them deleted, use the Tating address above.